These Terms of Use (hereinafter "Terms") define the terms and conditions under which MONSTERA COMPANY (hereinafter "the Provider") provides its cloud access management services (hereinafter "the Services") to its clients (hereinafter "the Client").
The Services include domain name management, configuration and maintenance of professional email platforms, as well as user management and access security.
Use of the Services implies full and complete acceptance of these Terms. If the Client does not accept these conditions, they cannot use the Services. The Provider reserves the right to modify these Terms at any time. The modifications take effect as soon as they are published on the site. The Client will be informed of the modifications by email.
The Provider offers cloud access management services including:
The details of the Services and their limitations are specified in the commercial offer accepted by the Client.
The Services are provided for an indefinite period, unless otherwise stated in the commercial offer. The Client may terminate the Services at any time, subject to 30 days' notice, by email to contact@monstera.company.
The Provider may terminate the Services in case of non-compliance with these Terms by the Client, after formal notice remaining without effect for 15 days.
The prices of the Services are indicated on the Provider's website or in the commercial offer accepted by the Client. Prices are expressed in dollars and excluding taxes. The Provider reserves the right to modify its prices at any time, subject to 30 days' notice.
Payment for the Services is made according to the terms indicated in the commercial offer. In case of late payment, late payment penalties will be applied at the legal rate in force.
The Client undertakes to:
The Client remains the owner of all data and content that they transmit or store via the Services. The Provider undertakes not to use this data for purposes other than the provision of the Services, except with the express agreement of the Client or legal obligation.
The Provider undertakes to provide the Services with diligence and according to the rules of the art. However, its liability is limited to direct and foreseeable damages resulting from a proven fault in the execution of the Services.
The Provider shall not be held liable for indirect damages, such as loss of data, loss of turnover, loss of customers, damage to image or reputation.
Neither party shall be held liable for the non-performance or delay in the performance of its obligations resulting from a case of force majeure, as defined by the jurisprudence of American courts.
These Terms are subject to American law. In case of dispute, the parties will endeavor to find an amicable solution. Failing that, the dispute will be brought before the competent courts of New York, USA.
The Provider undertakes to respect the confidentiality of the Client's personal data and to process it in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act.
For more information on the processing of personal data, please consult our Privacy Policy.
All elements of the site and the Services (texts, logos, images, graphic elements, etc.) are the exclusive property of the Provider or its partners. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site or the Services, whatever the means or process used, is prohibited, except with the prior written authorization of the Provider.
For any question or complaint concerning the Services, the Client can contact the Provider by email at the address contact@monstera.company or by phone at +84(0)889405003, Monday to Friday from 9am to 6pm.
Postal address: Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy, Central, Hong Kong S.A.R